Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thelandjewelry2022@gmail.com or Wechat:Theland2022. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

PLEASE NOTE: We are not responsible for any lost or stolen shipments once they have been handed over to the carrier for delivery.

Exceptions / non-returnable items
Certain types of items cannot be returned, like Handmade items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.